Broke Dreams Refund Policy
Last Updated: July 4, 2024
Thank you for shopping at Broke Dreams! We appreciate your business and want you to be happy with your purchase. This policy outlines the guidelines for receiving a refund on items purchased at Broke Dreams.
Refund Eligibility
- We will issue a full refund for unworn, unwashed, or defective items within 14 days of purchase.
- Items must be returned with original tags attached and in original packaging.
- We reserve the right to deny refunds that do not meet these criteria or are submitted outside the 14-day window.
Return Expectations
- We cannot accept returns for refunds on items that have been worn, washed, or altered in any way.
- We may offer store credit or exchange for sale items or pre-ordered items, but refunds will not be granted on these purchases.
Return Process
- To initiate a return for a refund, please contact us within 14 days of purchase at brokedreamsinc@gmail.com
- Include your order number and a clear description of the reason for your return request.
- Once we receive your request and approve it, we will provide you with a return shipping authorization and instructions.
- You are responsible for the cost of return shipping.
- Please note that we cannot be held liable for lost or damaged return packages. We recommend using a trackable shipping service.
Refund Processing
- Once we receive your returned item and verify it meets the return criteria, we will issue a full refund to the original payment method used for the purchase, minus any applicable shipping costs.
- Please allow 5-7 business days for your refund to be processed after we receive your returned item.
General Terms
- Broke Dreams reserves the right to modify this refund policy at any time without prior notice.
- By placing an order with Broke Dreams, you agree to the terms and conditions set forth in this policy.
- If you have any questions regarding our refund policy, please don't hesitate to contact us at brokedreamsinc@gmail.com
Contact Us
For any questions or concerns regarding your return or refund, please contact us at:
- Email: brokedreamsinc@gmail.com